Beginning July 13, 2020, TFCU cardholders will now be contacted via text message by TFCU’s partner TransFund/FIS Fraud Prevention to verify suspicious transaction activity. This service expands TFCU’s ability to contact you when there is suspected fraud on your account. However, we encourage you to be aware of potential text scams and to protect yourself from fraudsters pretending to be TFCU.
How the scam works:
- You receive a text message from a number claiming to be TFCU that says your VISA® is locked and instructs you to call the number listed.
- Please be aware that multiple 800 numbers have been identified with this type of fraud.
- Do not call! If you respond and provide any identifying information, the fraudster may get access to your account.
If you are unsure about the status of your card or account, please contact the TFCU Member Service Center at (405) 732-0324, option 6, to confirm.