TFCU has partnered with our card processors, TransFund/ELAN for debit cards and PSCU (Payment Systems for Credit Unions) for credit cards, to provide Fraud Prevention Services. This is an after-hours fraud protection service that monitors fraud on your MoneyPlus™ VISA® check card and credit cards. If you are contacted by Fraud Prevention Services, please be aware.
You will NOT be asked to share the following information.
- TFCU Account Number
- Full TFCU credit card or MoneyPlus™ VISA® check card number
- PIN number
- Social Security Number
- Home Branch Username and Password
- Home Branch security question answers
Additionally, TFCU and FraudWatch will not send any text messages regarding your TFCU MoneyPlus™ VISA® check card or credit cards.
All calls from Fraud Prevention Services will come from out-of-state numbers. If you miss the call, Fraud Prevention Services will leave a voicemail with a callback number. You will only be asked to verify charges identified as possible fraud on your card. If you are still unsure about the legitimacy of a call or text, please contact the TFCU Member Service Center at (405) 732-0324, option 6, to confirm.