The Tinker Federal Credit Union skill can provide financial information and process transactions from your Amazon Echo device. Using the Tinker Federal Credit Union skill, you can do things like:
Note: You must be enrolled in Home Branch online account access, to use the Tinker Federal Credit Union skill. If you are not yet enrolled, you can enroll at TinkerFCU.org or by contacting our Member Service Center at 405-732-0324, ext. 2255 or 1-800-456-4828, ext. 2255.
The Tinker Federal Credit Union skill requires setup. During this, we will:
When working with Alexa-enabled devices, each task (ex: requesting your checking balance) is a separate and distinct conversation. Each time you begin a task with Alexa, a new conversation is started and will continue until the task is complete.
Tip: Introducing a new topic or starting a new task cannot be done until the current conversation is finished.
In the example below, you would not be able to ask Alexa to switch gears halfway through the conversation and do a transfer. You must complete the conversation about the checking balance before moving on to a new task.
You: “Alexa, ask TinkerFCU, What is my checking balance?”
Alexa: “First, please verify your four-digit PIN.”
You: “1 2 3 4.”
Alexa: “Great, I was able to verify your PIN. Your checking balance is $250.00. Would you like this information sent to you?”
Alexa: “Would you like a text or email?”
Alexa: “Okay, I sent that to you.”
You can begin a conversation with Alexa in two ways:
First Way: Say “Alexa, open TinkerFCU” This opens the skill, Alexa will welcome you and you can begin a task like, “what is my checking balance?”
Second Way: Skip the open step and start a task. For example: “Alexa, ask TinkerFCU what is my checking balance?”
Once you’ve started a conversation, Alexa will respond with questions when she needs information from you to complete the task. Listen carefully to her questions as she will provide guidance if she needs the answers stated a specific way.
If at any time you wish to stop the current conversation, you receive an error like “There was a problem with the requested skill’s response,” or Alexa is repeatedly prompting you for information, you can say, “Alexa, tell TinkerFCU to cancel.” From here, you can try again or start a new conversation
Next, we’ll show you some tasks you can do with the Tinker Federal Credit Union skill. In these examples, please keep in mind that: